100 SLOTS FOR CALL CENTER AGENTS APPLY TODAY Jobs at Orbit Join now in Manila, Metro Manila

Welcome to our job portal, where Orbit Join now is offering exciting employment opportunities for the position of 100 SLOTS FOR CALL CENTER AGENTS APPLY TODAY in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Orbit Join now, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Orbit Join now. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Job Description

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to handle high call volumes effectively.

Responsibilities:

• Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions or information.
• Maintain comprehensive knowledge of company products, services, policies, and procedures to effectively address customer inquiries.
• Utilize CRM software and other relevant systems to document and track customer interactions, ensuring accurate and detailed records.
• Escalate unresolved issues or complex inquiries to the appropriate department or supervisor for further investigation and resolution.
• Strive to achieve and exceed individual and team performance targets, such as call handling time, customer satisfaction ratings, and first-call resolution.
• Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

• Amenable to working onsite (office-based)
• Filipino Citizen, or hold relevant residence status
• 18 years old and above
• High school diploma or equivalent; further education or relevant certifications will be a plus.
• Excellent verbal and written communication skills. Preferred language: English.
• Strong active listening skills, patience, and empathy when dealing with customers.

Job Types: Full-time, Fresh graduate

Salary: Php18,00.00 – Php30,00.00 per month

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address