Philippines Jobs

436225 | Service Delivery Team Lead Jobs at Monroe Consulting Phils., Inc. in Makati, Metro Manila

Monroe Consulting Phils., Inc. company logo
Published 10 months ago

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Monroe Consulting Phils., Inc. is currently seeking applicants for the position of 436225 | Service Delivery Team Lead in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Monroe Consulting Phils., Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Monroe Consulting Phils., Inc.
Position:436225 | Service Delivery Team Lead
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a highly skilled and experienced Service Delivery Team Lead to join our dynamic team. As a Service Delivery Team Lead, you will be responsible for leading a team of service delivery professionals, ensuring the efficient and effective delivery of services to our clients.

The ideal candidate for this role will have a proven track record in service delivery management, with strong leadership and organizational skills. You should possess excellent communication and interpersonal abilities, as well as the ability to effectively manage a team, solve problems, and drive continuous improvement.

Responsibilities:

  • Lead and manage a team of service delivery professionals to meet client requirements
  • Monitor and evaluate team performance, providing coaching and feedback as necessary
  • Identify areas for improvement and implement process enhancements
  • Ensure adherence to service level agreements and performance metrics
  • Collaborate with cross-functional teams to drive customer satisfaction and quality service delivery

Qualifications:

  • Bachelor’s degree in a related field
  • Proven experience in service delivery management
  • Strong leadership and people management skills
  • Excellent problem-solving and decision-making abilities
  • Exceptional communication and interpersonal skills
  • Ability to work effectively in a fast-paced, deadline-driven environment

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Makati
Full Address Monroe Consulting Group, Petron Megaplaza, 12th Floor, 358 Sen. Gil J. Puyat Ave, Makati, 1200 Metro Manila, Philippines
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Company Information

Monroe Consulting Phils., Inc.

Monroe Consulting Phils., Inc. is a leading executive search and recruitment company based in the Philippines. With a strong presence in the local market, Monroe Consulting offers a wide range of talent acquisition solutions to its clients. Their team of dedicated professionals specializes in various industries, including banking and finance, consumer goods, IT, and healthcare. Committed to delivering exceptional service and results, Monroe Consulting Phils., Inc. helps organizations find top-notch candidates for their executive and managerial positions, contributing to their clients’ success and growth.