Philippines Jobs

437336 | Customer Services Representative Jobs at Monroe Consulting Phils., Inc. in Taguig, Metro Manila

Monroe Consulting Phils., Inc. company logo
Published 10 months ago

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Monroe Consulting Phils., Inc. is currently accepting applications for the position of 437336 | Customer Services Representative in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Monroe Consulting Phils., Inc. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Monroe Consulting Phils., Inc.
Position:437336 | Customer Services Representative
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and dedicated individual to join our team as a Customer Services Representative. In this role, you will be responsible for providing exceptional service to our valued customers, resolving their inquiries, and ensuring their satisfaction.

Key responsibilities:

  • Handle incoming customer calls and emails, addressing their questions and concerns promptly and effectively.
  • Assist customers with order placement, product information, and general inquiries.
  • Proactively identify and assess customer needs to offer appropriate solutions and alternatives.
  • Ensure accurate and timely documentation of customer interactions and transactions.
  • Collaborate with internal teams to resolve customer issues and escalate as necessary.

Qualifications:

  • Excellent verbal and written communication skills in English.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Previous customer service experience is preferred but not mandatory.
  • Proficiency in using customer service software and tools.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Taguig
Full Address Monroe Consulting Group Philippines - Recruitment and Headhunting, High Street South Corporate Plaza Tower 1, Unit 906 -908 Corner of 9th Avenue and, 26th St, Manila, 1634 Metro Manila, Philippines
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Company Information

Monroe Consulting Phils., Inc.

Monroe Consulting Phils., Inc. is a leading executive search and recruitment company based in the Philippines. With a strong presence in the local market, Monroe Consulting offers a wide range of talent acquisition solutions to its clients. Their team of dedicated professionals specializes in various industries, including banking and finance, consumer goods, IT, and healthcare. Committed to delivering exceptional service and results, Monroe Consulting Phils., Inc. helps organizations find top-notch candidates for their executive and managerial positions, contributing to their clients’ success and growth.