Client Support Center Analyst (Application Support) Jobs at Pasajob PH in Taguig, Metro Manila

Pasajob PH is thrilled to announce job openings for the position of Client Support Center Analyst (Application Support) in the Taguig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Pasajob PH, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Pasajob PH.

Job Information

Job Description

The Role

The Client Support Analyst will serve as a functionally knowledgeable, technically savvy, and customer-focused individual. This person will possess a demonstrable and successful background in understanding a client’s business requirements and providing product solutions. Willis Towers Watson is looking for team members to support our Global Resource Center in delivering timely and focused support to our Talent|REWARD application suite clients.

The Requirement

• Experience with technology support/help desk support, including a general understanding of IT and enterprise software applications, is a plus.
• Bachelor’s degree in Computer Science, Management Information Systems, or a related area.
• Experience in troubleshooting applications, networking, hardware, and implementation is preferred.
• Experience in understanding and documenting technical solutions.
• Strong written and verbal communication skills; ability to ask the right questions and seek help where appropriate.
• Strong client service orientation.
• Working within tight deadlines; balancing time across multiple, simultaneous projects that may involve different procedures and project team members.
• Collaboration with a global team, including taking accountability for quality and on-time delivery of own work and involving other team members when appropriate.
• Familiarity with standard web front-end technologies (HTML, CSS, XML, etc.), JIRA, web-based applications, and tools is a plus.
• Solid understanding of Internet technologies, web servers, and web proxy servers.
• Self-motivated with the ability to remain focused on assigned projects.
• Committed to quality and continuous improvement.
• Strong interpersonal skills.
• Structured problem-solving and analytical thinking.
• Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition.
• Must be willing to work on a shifting schedule.
• Must be willing to work during holidays and weekends.

Job Type: Full-time

Salary: Php45,00.00 – Php50,00.00 per month

Schedule:

• Shift system

Ability to Commute:

• Taguig City (Required)

Ability to Relocate:

• Taguig City: Relocate before starting work (Required)

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

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