Philippines Jobs

Chat Support Representative (Onsite) Jobs at ASTI Business Services Inc. in Taguig, Metro Manila

ASTI Business Services Inc. company logo
Published 3 months ago

ASTI Business Services Inc. is currently accepting applications for the position of Chat Support Representative (Onsite) in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

ASTI Business Services Inc. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:ASTI Business Services Inc.
Position:Chat Support Representative (Onsite)
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

Responsibilities:

  • Respond promptly to customer inquiries via live chat.
  • Provide accurate and complete information to customers.
  • Resolve customer issues efficiently and effectively.
  • Assist customers with troubleshooting and technical support.

Customer Satisfaction:

  • Ensure a high level of customer satisfaction through professional and courteous communication.
  • Handle customer complaints with empathy and professionalism.
  • Follow up on customer interactions to ensure resolution.

Product Knowledge:

  • Maintain a deep understanding of the company’s products and services.
  • Stay updated on product changes, promotions, and policies.
  • Provide customers with relevant information about products and services.

Documentation and Reporting:

  • Accurately document customer interactions and maintain detailed records.

Qualifications:

  • Education: At least College Level
  • Experience: Previous customer support or chat support experience preferred.
  • Skills: Strong written communication, problem-solving abilities, multitasking, and customer service orientation.
  • Technical: Proficient in using computers; familiarity with CRM and chat support software is a plus.

Job Type: Full-time

Pay: Php20,00.00 – Php25,00.00 per month

Company: ASTI Business Services Inc.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
Full Address Asticom Technology Inc., The W Fifth Avenue, 5th Ave, Taguig, Metro Manila, Philippines
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Job Application Information

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Company Information

ASTI Business Services Inc.

ASTI Business Services Inc., based in the Philippines, is a leading outsourcing company providing comprehensive business process solutions. With a team of skilled professionals, ASTI offers a wide range of services, including customer support, IT solutions, finance and accounting, and human resources. Their state-of-the-art technology and efficient processes ensure efficient and cost-effective solutions for their clients. ASTI Business Services Inc. is committed to delivering exceptional service, fostering long-term partnerships, and surpassing customer expectations.