Customer Service Representative / Customer Service Coordinator Jobs at IT By Design in Taguig, Metro Manila
IT By Design is currently accepting applications for the position of Customer Service Representative / Customer Service Coordinator in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
IT By Design operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | IT By Design |
| Position: | Customer Service Representative / Customer Service Coordinator |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 25.000 - PHP 32.000 per Month |
| Job Type: | Full-time |
Job Description
Responsibility:
- Answer inbound customer calls 24/7 to open support requests; provide updates on existing requests
- Update customer info in Connectwise Manage for auto-routing of calls
- Monitor call queues, service boards, and ticket assignments; ensure incidents are resolved within SLA
- Prioritize tickets/calls for SLA adherence
- Organize tickets and client requests for Managed Services Department
Requirements:
- 1 year BPO experience (international voice account)
- Excellent communication and CX Service
- Organizational skills through written and verbal communication
- Amenable to work onsite and on night shift
Job Type: Full-time
Pay: Php25,00.00 – Php32,00.00 per month
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Taguig |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
