Philippines Jobs

Client Service Operations Team Lead Jobs at EPSMBCGI in Makati, Metro Manila

EPSMBCGI company logo
Published 4 weeks ago

Welcome to our job portal, where EPSMBCGI is offering exciting employment opportunities for the position of Client Service Operations Team Lead in the Makati area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with EPSMBCGI, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with EPSMBCGI. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:EPSMBCGI
Position:Client Service Operations Team Lead
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 70.000 - PHP 100.000 per Month
Job Type:Full-time

Job Description

Job Summary:

We are looking for a dedicated Operations Team Lead to manage our Client Services team in the Philippines. Your responsibilities include handling escalations, managing high call volumes, attending to priority customers, and implementing processes for a luxury brand.

Must Haves:

  • Minimum 7 years of client services experience in luxury retail
  • At least 5 years of operations management
  • Exceptional English communication skills with American accent
  • Own laptop, Metro Manila residency, and willingness to work in US timezone
  • Available during weekends and holidays

Job Type: Full-time

Pay: Php70,00.00 – Php100,00.00 per month

Benefits:

  • Health insurance
  • Life insurance

Schedule:

  • Evening shift
  • Weekends and holidays

Supplemental Pay:

  • 13th-month salary

Application Questions:

  • Submit a 1-2 minute voice or video clip with your best American accent
  • Years of operations experience in customer service?
  • Do you use a script when handling issues?

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Makati
Full Address Makati, Metro Manila, Philippines
Google Map Google Map

Job Application Information

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Company Information

EPSMBCGI

EPSMBCGI is a prominent technology company based in the Philippines, specializing in providing cutting-edge IT solutions for businesses. With a focus on innovation and customer satisfaction, EPSMBCGI offers a wide range of services including software development, cybersecurity, and IT consulting. Their team of skilled professionals is dedicated to delivering high-quality solutions tailored to meet the unique needs of each client. EPSMBCGI’s commitment to excellence and industry expertise has earned them a reputation as a trusted partner for businesses seeking to leverage technology for growth and success.