CSR | Voice Agent – Telco Account Jobs at HYPT Jobs PH in Clark Freeport Zone, Pampanga
Company HYPT Jobs PH is offering job opportunities for the position of CSR | Voice Agent - Telco Account in the Clark Freeport Zone area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
HYPT Jobs PH operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | HYPT Jobs PH |
| Position: | CSR | Voice Agent - Telco Account |
| Region: | Clark Freeport Zone - Pampanga, Pampanga |
| Education: | Confidential |
| Salary: | PHP 20.000 - PHP 24.000 per Month |
| Job Type: | Full-time |
Job Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Job Types: Full-time, Permanent
Pay: Php20,00.00 – Php24,00.00 per month
Benefits:
- Additional leave
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Shift system
Supplemental Pay:
- 13th-month salary
- Bonus pay
- Commission pay
- Overtime pay
- Yearly bonus
Additional Information:
Position: CSR | Voice Agent – Telco Account
Company: HYPT Jobs PH
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Pampanga |
| City | Clark Freeport Zone |
| Full Address | Jobs360, Mercedes-Benz Center, Manuel A. Roxas Hwy, Clark Freeport, Mabalacat, 2009 Pampanga, Philippines |
| Google Map | Google Map |
Job Application Information
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