Philippines Jobs

Global Consumer Relations Escalations Supervisor Jobs at The Hershey Company in Makati, Metro Manila

The Hershey Company company logo
Published 3 months ago

Welcome to our job portal, where The Hershey Company is offering exciting employment opportunities for the position of Global Consumer Relations Escalations Supervisor in the Makati area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with The Hershey Company, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with The Hershey Company. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:The Hershey Company
Position:Global Consumer Relations Escalations Supervisor
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Global Consumer Relations Escalations Supervisor, you will be responsible for overseeing and managing escalated consumer concerns and complaints from a global perspective. Your role will involve leading a team of customer service representatives, ensuring timely and satisfactory resolution of issues, and implementing strategies to improve overall customer satisfaction.

Your main duties will include monitoring and analyzing consumer feedback, identifying trends in escalated issues, and working closely with cross-functional teams to address root causes. Additionally, you will collaborate with senior management to develop and implement policies and procedures to enhance the consumer relations escalation process.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address The Hershey Company - ROHQ, 10th Floor, 6750 Office Tower Building, 6750 Ayala Avenue, Makati, Metro Manila, Philippines
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Company Information

The Hershey Company

The Hershey Company is a renowned American multinational food and beverage company that has expanded its operations to the Philippines. With a rich history dating back to 1894, The Hershey Company is globally recognized for its high-quality chocolate and confectionery products. In the Philippines, the company offers a wide range of delicious treats including iconic brands like Hershey’s, Reese’s, and Kisses. With its commitment to delivering unique and delightful experiences to consumers, The Hershey Company continues to be a beloved brand in the Philippines, providing moments of sweetness and happiness to people of all ages.