Philippines Jobs

GCC Agent Jobs at HSH Group in Makati, Metro Manila

HSH Group company logo
Published 3 months ago

HSH Group is currently seeking applicants for the position of GCC Agent in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

HSH Group operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:HSH Group
Position:GCC Agent
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Overview of the role: We are looking for a passionate hospitality professional to provide high levels of guest satisfaction through efficient and courteous telephone service at the Guest Communications Center.

Key Accountabilities:

  • Handles incoming/outgoing calls, chats, and paging system
  • Relays messages promptly and accurately
  • Manages guest requests for amenities and services
  • Reports guest complaints or incidents
  • Proficient in operating EPABX exchange

General Requirements:

  • Experience with EPABX system preferred
  • Excellent oral and written communication skills
  • Ability to work under pressure with customer service focus
  • Familiarity with Opera system

We look forward to reviewing your resume. Only qualified applicants will be contacted.

About The Peninsula Manila: Located in Makati City, The Peninsula Manila is a luxury hotel known for sophistication and elegance, providing a haven for discerning guests.

Company: HSH Group

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address 6752, ShowBT Philippines, 1226 Ayala Ave, Makati, Metro Manila, Philippines
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Company Information

HSH Group

HSH Group is a prominent company based in the Philippines. With a strong focus on growth and innovation, HSH Group has become a leading player in various industries such as real estate, hospitality, and gaming. The company strives to provide exceptional services and experiences to customers, coupled with a commitment to social responsibility. With an extensive portfolio of successful projects and a dedicated team of professionals, HSH Group continues to drive economic growth and contribute to the development of the Philippines.