Quality Auditing Associate Manager Jobs at Accenture in Quezon City, Metro Manila
Welcome to our job portal, where Accenture is offering exciting employment opportunities for the position of Quality Auditing Associate Manager in the Quezon City area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Accenture, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Accenture. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Accenture |
| Position: | Quality Auditing Associate Manager |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
JOB DESCRIPTION:
- Assess quality issues, conduct root cause analysis, recommend insights, develop improvement plans, and collaborate with operations team to improve quality performance
- Establish quality governance process with Client and operations to ensure effective communication and organization, including change management, tools enhancement and process changes.
- Drive investigation of highly sensitive issues affecting Client, working with different teams to understand why and what happened
- Proactively identify opportunities and coordinate with different functions – operations, training, workforce, and reporting towards quality improvement
- Surface creative workarounds for quality issues where tools are the root cause and a technology solution is not imminent.
- Establish governance with the Training & Policy team to execute requirements from client and internal stakeholders.
JOB QUALIFICATIONS:
- Minimum 7 years of BPO QA experience (5 years supervisory experience)
- Open to bachelor’s degree holders and undergraduates
- Sales experience is an advantage
- Strong critical thinking and problem-solving skills
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Accenture, Gateway 2 General Roxas Avenue, General Aguinaldo Ave, Quezon City, 1109 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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