Workforce Services Analyst Jobs at Accenture in Quezon City, Metro Manila
Accenture is currently accepting applications for the position of Workforce Services Analyst in the Quezon City area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Accenture operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Accenture |
| Position: | Workforce Services Analyst |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
JOB DESCRIPTION
- Achieve customer support service levels by accurately forecasting, planning and scheduling calls/contacts or work volumes and staff/vendors for optimal performance.
- Provide ongoing interaction with management operations, staff, vendors or clients to achieve optimum results.
JOB QUALIFICATIONS
- 2-years workforce management (WFM) experience
- Experience in RTA, Scheduling, Capacity Planning, and Forecasting
Good to have experience:
- Mastery in MS Excel, VBA/Macro, and template creation
- Experience with WFM tools like eWFM, IEX, CMS Avaya, Blue Pumpkin, Aspect
#LI-PH
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Accenture, Gateway 2 General Roxas Avenue, General Aguinaldo Ave, Quezon City, 1109 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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