Philippines Jobs

Process Executive – Voice Jobs at Cognizant in Taguig, Metro Manila

Cognizant company logo
Published 3 months ago

Company Cognizant is offering job opportunities for the position of Process Executive - Voice in the Taguig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Cognizant operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Cognizant
Position:Process Executive - Voice
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Job Summary

Answer phone calls from Donors regarding various queries in a caring and empathetic manner

Document donor information correctly in the computer database

Learn and maintain knowledge regarding queries and corresponding resolutions

Gather feedback from donors

Responsibilities

Responsible for day-to-day work and adherence to process flows

Compliance with the obligations as Client Contractual agreement and other SOP requirements

Ensures all the records and documents maintained as per organizational requirements

Reporting to the Team Lead on performance status and any escalations

Punctuality and self-discipline

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Taguig
Full Address Cognizant Philippines - Science Hub Tower 4, 1st to 4th Floors Science Hub Tower 4 Campus Ave, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines
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Company Information

Cognizant

Cognizant, a leading global technology services and consulting company, has established a strong presence in the Philippines. With state-of-the-art facilities and a talented workforce, Cognizant Philippines offers a wide range of digital services and solutions to help businesses thrive in the digital age. From advanced data analytics to artificial intelligence and cloud computing, Cognizant Philippines empowers organizations to harness the potential of new technologies. With a focus on innovation, quality, and customer satisfaction, Cognizant Philippines helps drive digital transformation and business growth for clients across various industries.