Philippines Jobs

Customer Service Representative Jobs at Communications Caldwell HUB in Caloocan, Metro Manila

Communications Caldwell HUB company logo
Published 3 weeks ago

Communications Caldwell HUB is currently accepting applications for the position of Customer Service Representative in the Caloocan area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Communications Caldwell HUB operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Communications Caldwell HUB
Position:Customer Service Representative
Region:Caloocan - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Job Type: Full-time

Pay: Php20,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift

Supplemental Pay:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Tips
  • Yearly bonus

Language:

  • English (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Caloocan
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Communications Caldwell HUB

Communications Caldwell HUB is a leading media company based in the Philippines, specializing in providing comprehensive communication solutions to businesses. With a strong focus on innovation and client satisfaction, they offer a range of services including PR, branding, and digital marketing. Their team of experts ensures quality and timely delivery of projects, making them a trusted partner for many local and international clients. Communications Caldwell HUB’s commitment to excellence and creativity sets them apart in the competitive market, making them a go-to company for all communication needs in the Philippines.