Philippines Jobs

Hotel Reservations Agent Jobs at Sapient CSR – Philippines in Pasig, Metro Manila

Sapient CSR - Philippines company logo
Published 3 months ago

Sapient CSR - Philippines is currently accepting applications for the position of Hotel Reservations Agent in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Sapient CSR - Philippines operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Sapient CSR – Philippines
Position:Hotel Reservations Agent
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

One-day hiring process Earn up to 25k monthly. We are mass hiring for Call Center Agents at our Metro sites.

Position Overview:

In this role, you will handle inbound and outbound calls for hotel reservations, provide exceptional customer service, and ensure a seamless booking experience for clients.

Job Responsibilities:

  • Modify, cancel, or update reservations as per customer requests and hotel policies.
  • Resolve customer complaints by identifying root causes, offering solutions, and escalating when necessary.
  • Upsell based on customer preferences and needs.
  • Maintain knowledge of hotel policies, promotions, and industry trends.

Job Details and Benefits:

  • Competitive Salary: Up to Php25,00.00 per month.
  • HMO with 2 free beneficiaries on Day One.
  • Shift Schedule: Day/Evening/Night shifts.
  • Incentives, Retirement/Life Insurance, and more.

Apply today for immediate hiring!

Job Type: Full-time

Schedule: Day, Evening, Night shifts.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasig
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

Sapient CSR – Philippines

Sapient CSR – Philippines is a leading corporate social responsibility organization based in the Philippines. They are dedicated to promoting sustainable development and social impact through various initiatives and partnerships. With a focus on community engagement and environmental stewardship, Sapient CSR – Philippines plays a crucial role in driving positive change and making a difference in the local communities. Their commitment to corporate social responsibility has earned them recognition and respect in the Philippines and beyond.