Philippines Jobs

Outlook Mobile Technical Support Specialist Jobs at Upwork in Manila, Metro Manila

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Published 9 months ago

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Upwork is currently accepting applications for the position of Outlook Mobile Technical Support Specialist in the Metro Manila area. The job type available for this position is Contract.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Upwork operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Upwork
Position:Outlook Mobile Technical Support Specialist
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Contract

Job Description

As an Outlook Mobile Technical Support Specialist, you will be responsible for providing technical assistance and support to users of the Outlook Mobile application. Your primary role will be to resolve technical issues and troubleshoot problems to ensure a seamless user experience.

In this position, you will be expected to have a strong understanding of the Outlook Mobile application, including its features and functionality. You will need to be knowledgeable about common technical issues and be able to provide step-by-step guidance to users to help them resolve their problems.

Additionally, you will be responsible for documenting and tracking user issues in a ticketing system, as well as escalating complex cases to higher-level support teams when necessary. You may also be required to participate in testing new features and enhancements to the Outlook Mobile application.

To excel in this role, you should have excellent communication skills and be able to explain technical concepts to non-technical users. You should also be patient, detail-oriented, and have a passion for providing exceptional customer service.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Manila
Full Address UrTechCity IT Solutions, 1800 Epifanio de los Santos Ave, Marikina, Metro Manila, Philippines
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Job Application Information

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Company Information

Upwork

Upwork is a leading online platform that connects businesses with talented freelancers from diverse fields. In the Philippines, Upwork has become a crucial resource for the country’s skilled workforce, providing opportunities for professionals to showcase their expertise and secure remote work. With its user-friendly interface and streamlined payment system, Upwork offers a seamless experience for clients and freelancers alike. As a result, Filipino professionals are able to leverage their skills and contribute to the global marketplace, ultimately fostering economic growth and career growth in the Philippines.