Philippines Jobs

Customer Service Representative (Day Shift) Jobs at Shore360 in Mabalacat, Pampanga

Shore360 company logo
Published 3 months ago

Company Shore360 is offering job opportunities for the position of Customer Service Representative (Day Shift) in the Mabalacat area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Shore360 operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Shore360
Position:Customer Service Representative (Day Shift)
Region:Mabalacat - Pampanga, Pampanga
Education:Confidential
Job Type:Full-time

Job Description

Position Overview: We are currently seeking phone-based Customer Service superstars to join our team at Shore360. This is a fast-paced and exciting role for someone who loves a challenge.

Responsibilities:

  • Manage communication channels: phone, socials, Microsoft Teams, and email.
  • Process orders, handle warranty issues, and provide solutions over the phone.
  • Consult with various departments to address customer inquiries.
  • Deliver exceptional service and meet KPIs.

Skills and Experience:

  • 1–2 years in an office-based role.
  • Excellent communication skills.
  • Strong customer focus and a “can do” attitude.
  • Intermediate computer literacy and tech-savvy.

Job Type: Full-time (Day Shift)

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Pampanga
City Mabalacat
Full Address Shore360, Inc., Unit 2F-1A, 2, 3, 4 Philexcel Business Center 6, Philexcel Business Park Manuel A. Roxas Hwy, Zone, Clark Freeport, Clark, 2023 Pampanga, Philippines
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Company Information

Shore360

Shore360 is a leading outsourcing company based in the Philippines. With its innovative approach, the company is transforming the traditional outsourcing model. Shore360 offers a wide range of services, including customer support, IT solutions, digital marketing, and back-office support. Their team of highly skilled professionals provides cost-effective and efficient solutions to clients worldwide. By combining cutting-edge technology with a customer-centric approach, Shore360 delivers exceptional results and helps businesses achieve their goals. With a strong commitment to quality and excellence, Shore360 is redefining the outsourcing industry in the Philippines.