Philippines Jobs

Contol4 Technical Support Jobs at Supportware Philippines in Manila

Supportware Philippines company logo
Published 2 months ago

Supportware Philippines is currently accepting applications for the position of Contol4 Technical Support in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Supportware Philippines operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Supportware Philippines
Position:Contol4 Technical Support
Region:Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Responsibilities:

– Manages the complete customer and internal employee support life cycle.

– Provides administrative reception and L1 customer support (phone, email, messaging).

– Trains employees and administers essential office hardware, networking, and specialized apps.

– Maintains database records (customers, products, and inventory).

– Schedules customer engagements, internal training, and other events.

– Files corporate and public applications and other documentation.

– Manages social media posts and commentary.

Technical Requirements:

– General interest in computers and home automation devices.

– Proficiency in Microsoft Office/365 and Gmail.

– Ability to learn basic customer support tasks quickly.

– Required knowledge with CONTROL4.

Job Type: Full-time

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Region Manila
Full Address Supportware Philippines, 20th Floor, Picadilly Star Building, 4th Avenue, corner 27th Street, Taguig, 1634 Metro Manila, Philippines
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Job Application Information

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Company Information

Supportware Philippines

Supportware Philippines is a highly reputable IT support and outsourcing company based in the Philippines. With a dedicated team of skilled professionals, they provide top-notch technical support, customer service, and IT solutions to clients worldwide. Their innovative solutions and client-centric approach have made them a trusted partner for businesses in various industries. With a commitment to excellence, Supportware Philippines delivers exceptional services and helps companies optimize their operations and enhance customer satisfaction. Whether it’s troubleshooting technical issues or managing IT infrastructure, Supportware Philippines is the go-to company for reliable and efficient support.