Philippines Jobs

Customer Service Representative Jobs at SupportNinja in Manila, Metro Manila

SupportNinja company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

SupportNinja is thrilled to announce job openings for the position of Customer Service Representative in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At SupportNinja, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with SupportNinja.

Job Information

Company:SupportNinja
Position:Customer Service Representative
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be the main point of contact for our valued customers, providing exceptional service and resolving any inquiries or issues they may have.

Key responsibilities:

  • Handle incoming calls and emails from customers professionally and promptly
  • Assist customers with product information, order status, and general inquiries
  • Resolve customer complaints or issues with empathy and patience
  • Document and update customer records accurately
  • Collaborate with other departments to ensure customer satisfaction

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment
  • Prior customer service experience preferred
  • Proficiency in Microsoft Office and CRM software

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address SupportNinja (Sanctum), Sanctum, 14F North Tower 1, SM City North, Epifanio de los Santos Ave, Quezon City, 1100 Metro Manila, Philippines
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Job Application Information

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Company Information

SupportNinja

SupportNinja is a prominent outsourcing company based in the Philippines, offering top-notch customer support and back-office services to businesses worldwide. With a team of highly skilled and dedicated professionals, SupportNinja thrives on delivering exceptional solutions tailored to meet the specific needs of each client. They specialize in providing round-the-clock customer support, technical assistance, content moderation, and other support services that help businesses streamline their operations and enhance customer satisfaction. With their quality-driven approach, state-of-the-art technology, and cost-effective solutions, SupportNinja has established itself as a trusted partner for companies looking to outsource their support functions.