Team Manager | Leadership Academy | Davao Jobs at ibex in Davao City, Davao del Sur
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Company ibex is offering job opportunities for the position of Team Manager | Leadership Academy | Davao in the Davao City area. The job type available is Contract.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
ibex operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | ibex |
| Position: | Team Manager | Leadership Academy | Davao |
| Region: | Davao City - Davao del Sur, Davao del Sur |
| Education: | Confidential |
| Job Type: | Contract |
Job Description
Overview:
The Team Manager for Change is responsible for coaching and developing management employees in fully adopting and sustaining effective, consistent execution of the Leadership Academy tactics into their daily operational rhythm to drive peak performance.
Responsibilities:
- Coaching Styles
- Types of Leadership
- Suggesting improvements to OM/SOM
- Supporting the OM/SOM with the implementation of changes (new procedures, objectives, including training)
- Communicating with all sales agents in order to receive their comments/suggestions
- Confident interfacing with clients and all leadership levels either in remote monitoring sessions or face-to-face capacity
Qualifications:
- Up to date management skills and understanding of employee motivation
- Understanding of key performance indicators including the working knowledge to drive appropriate behavior
- Good oral and verbal communication skills
- Good leadership, coaching, and interpersonal skills
- Good analytical skills
- Good problem-solving skills
- Team Player
- Excellent ability to coach and performance manage agents
- Ability to show eagerness to take in calls and role model behaviors that their agents can follow
- Ability to respond positively to a changing environment
- Ability to motivate and encourage agents
- Ability to maintain and practice high standards of customer service
- Ability to work independently and in a team
- Ability to work under pressure
Experience:
- At least 1-year experience in the related field
- At least 3-4 years experience as a Supervisor/Team Manager
Desired:
- Willing to work onsite
- Amenable to work on GY Shift
- Willing to start ASAP
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Davao del Sur |
| City | Davao City |
| Full Address | IBEX Global Davao, SM Lanang, Fountain Court, J.P. Laurel Ave, Agdao, Davao City, 8000 Davao del Sur, Philippines |
| Google Map | Google Map |
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