Philippines Jobs

Client Services Officer Jobs at Damstra Technology in Clark Freeport Zone, Pampanga

Damstra Technology company logo
Published 2 months ago

Damstra Technology is currently seeking applicants for the position of Client Services Officer in the Clark Freeport Zone area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Damstra Technology operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Damstra Technology
Position:Client Services Officer
Region:Clark Freeport Zone - Pampanga, Pampanga
Education:Confidential
Job Type:Full-time

Job Description

Role Objective: Provide technical support and assistance to end-users and customers of Damstra Technology. As a Service Desk Analyst, you will be the initial contact point for users facing technical issues, inquiries, or needing IT-related assistance.

Key Responsibilities:

  • Manage calls, emails, and chats for client support.
  • Analyze user issues and resolve them effectively.
  • Document all Service Desk tickets accurately.
  • Ensure compliance with SLAs, KPIs, and metrics.

Required Qualifications:

  • Degree in IT or related field.
  • Excellent communication and organizational skills.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Pampanga
City Clark Freeport Zone
Full Address 5HHF+Q75 Damstra Technology Inc., Clark Freeport, Mabalacat, Pampanga, Philippines
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Company Information

Damstra Technology

Damstra Technology is a leading tech company based in the Philippines, specializing in providing innovative and comprehensive solutions for various industries. With a strong focus on safety, security, and workforce management, Damstra offers cutting-edge technology and software platforms to help businesses streamline their operations and enhance productivity. Their suite of products includes visitor management systems, time and attendance tracking, contractor management, and more. Backed by a team of experienced professionals and a commitment to continuous improvement, Damstra Technology is revolutionizing the way companies manage their workforce and operational processes.