CSR / Account Specialist Jobs at HLH Recruitment in Quezon City, Metro Manila
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HLH Recruitment is currently accepting applications for the position of CSR / Account Specialist in the Quezon City area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
HLH Recruitment operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | HLH Recruitment |
| Position: | CSR / Account Specialist |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 25.000 - PHP 40.000 per Month |
| Job Type: | Full-time |
Job Description
● Answer calls and emails for clients and service providers’ queries, requests, and complaints using applicable systems for support in their respective zones.
● Ensure that service levels are met in terms of Customer Satisfaction, First Call Resolution, and Quality assurance in every customer contact.
● Facilitate booking requests received via different channels – email, phone, SMS, etc while ensuring that all booking protocols are followed and that jobs are correctly processed and assigned.
● Setting up provider accounts in the relevant systems – JT, CMS.
● Provide support to on the road staff (providers) in terms of their assigned jobs, diary, blockouts, etc.
● Work with different department leads in resolving or fulfilling any customer issues or requests, as may be required.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Blk 10, HLH Recruitment Agency, Brgy, Don Mariano Subdivision, Lot 8 Albatross St, Cainta, 1900 Rizal, Philippines |
| Google Map | Google Map |
Job Application Information
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