Philippines Jobs

Sales Officer Jobs at Gratitude Inc. in Manila, Metro Manila

Gratitude Inc. company logo
Published 11 months ago

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Gratitude Inc. is currently accepting applications for the position of Sales Officer in the Manila area. We are actively seeking qualified candidates for this Contract opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Gratitude Inc. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Gratitude Inc.
Position:Sales Officer
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Contract

Job Description

Role: Sales – Inbound

Timings: US-Type Shift (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills: Customer Service US Collections

The Role

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Ideal Profile

  • You have at least 1 year experience within a Healthcare process.
  • Good communication
  • Education: High School Graduate, ALS Graduate, Senior High School Graduate, College Undergraduate, College Graduate
  • Someone with a BPO experience of at least 6 months

What’s on Offer?

  • Flexible working options
  • Opening within a company with a solid track record of success
  • Great work culture

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address Gratitude Jobs Ahead, 504- B, Summit One Towers, Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines
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Company Information

Gratitude Inc.

Gratitude Inc. is a renowned customer service company based in the Philippines. With a strong commitment to providing exceptional service experiences, Gratitude Inc. has become a trusted partner for businesses worldwide. Their team of highly skilled professionals is dedicated to building strong customer relationships and ensuring customer satisfaction. Through their innovative solutions and personalized approach, Gratitude Inc. helps businesses achieve their customer service goals and drive success. With their impeccable track record and unwavering focus on delivering excellence, Gratitude Inc. is a leading choice for companies seeking outstanding customer service in the Philippines.