Philippines Jobs

Customer Success Business Process Analyst Jobs at Genesys in Manila

Genesys company logo
Published 1 month ago

Genesys is currently accepting applications for the position of Customer Success Business Process Analyst in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Genesys operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Genesys
Position:Customer Success Business Process Analyst
Region:Manila
Education:Confidential
Job Type:Full-time

Job Description

We are searching for a Customer Success Business Process Analyst to join our dynamic team. In this role, you will analyze and enhance customer success processes to ensure an exceptional experience for our clients.

Your responsibilities include identifying process improvements, collaborating with cross-functional teams, and leveraging data analytics to drive efficiency and satisfaction.

The ideal candidate is analytical, detail-oriented, and possesses strong communication skills. Join us in making a difference for our customers!

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Region Manila
Full Address Tower 2, Genesys Cloud Services Cayman Ltd. (Philippine Office), Cyberpark, Araneta Center, Level 22, 2 General Mc Arthur Ave, Cubao, Quezon City, 1109 Metro Manila, Philippines
Google Map Google Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

If you find a vacancy that indicates fraud, please report it to us.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Provide Feedback

What do you think about this job vacancy?

Company Information

Genesys

Genesys Philippines is a pioneering customer experience optimization company based in the Philippines. With cutting-edge technology and innovative solutions, Genesys helps businesses deliver exceptional customer experiences across various communication channels. Their comprehensive suite of contact center solutions enables companies to streamline operations, improve agent productivity, and enhance customer satisfaction. Backed by a team of industry experts and supported by state-of-the-art infrastructure, Genesys Philippines is committed to empowering businesses to create meaningful connections with their customers, driving success and growth in the digital era.