Philippines Jobs

Local/Tagalog Account Ticketing Agent – Chat/Email Jobs at Global BPO Careers in Cubao, Metro Manila

Global BPO Careers company logo
Published 11 months ago

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Company Global BPO Careers is offering job opportunities for the position of Local/Tagalog Account Ticketing Agent - Chat/Email in the Cubao area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Global BPO Careers operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Global BPO Careers
Position:Local/Tagalog Account Ticketing Agent - Chat/Email
Region:Cubao - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 27.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and customer-oriented Local/Tagalog Account Ticketing Agent to join our team. As an Account Ticketing Agent, you will be responsible for handling customer inquiries and providing support through chat and email communication channels.

Key Responsibilities:

  • Interact with customers in a professional and courteous manner via chat and email.
  • Address customer inquiries, concerns, and issues promptly and accurately.
  • Ensure timely and accurate resolution of customer requests with attention to detail.
  • Update customer accounts with relevant information and provide appropriate solutions.
  • Collaborate with internal teams to escalate complex issues and ensure customer satisfaction.

Qualifications:

  • Fluency in both Local and Tagalog languages is required.
  • Prior experience in customer service or ticketing roles is preferred.
  • Excellent written communication skills and strong attention to detail.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Good computer skills and proficiency in MS Office applications.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Cubao
Full Address Alorica Cubao, 49-77 General Aguinaldo Ave, Cubao, Quezon City, Metro Manila, Philippines
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Company Information

Global BPO Careers

Global BPO Careers is a leading international business process outsourcing company based in the Philippines. With a strong focus on customer satisfaction and delivering high-quality services, they provide a wide range of BPO solutions to clients worldwide. Dedicated to empowering talents, they offer excellent career opportunities and professional growth prospects for Filipino professionals. Equipped with state-of-the-art technology and a skilled workforce, Global BPO Careers thrives in delivering exceptional customer experiences, cost-effective solutions, and driving business growth for their clients. Trusted by global companies, they continue to expand their presence and make a significant impact in the BPO industry.