Philippines Jobs

CUSTOMER SERVICE REPRESENTATIVE Jobs at TELUS International in Taguig, Metro Manila

TELUS International company logo
Published 12 months ago

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TELUS International is currently accepting applications for the position of CUSTOMER SERVICE REPRESENTATIVE in the Taguig area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

TELUS International operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:TELUS International
Position:CUSTOMER SERVICE REPRESENTATIVE
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 24.000 - PHP 30.000 per Month
Job Type:Full-time

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensuring customer satisfaction and providing professional customer support.

Job Type: Full-time

Salary: Php24,00.00 – Php30,00.00 per month

Schedule:

  • 8-hour shift

Application Question(s):

  • Please apply only if you are living within Metro Manila.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
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Job Application Information

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Company Information

TELUS International

TELUS International is a renowned global customer experience and business process outsourcing (BPO) company with a strong presence in the Philippines. With over 16,00 employees, the company is dedicated to delivering exceptional customer service and support across various industries. TELUS International Philippines offers a wide range of services, including technical support, sales, customer care, and digital services. They prioritize employee well-being and continuously invest in training and development programs, resulting in a highly skilled workforce. TELUS International’s commitment to client satisfaction and creating meaningful connections sets them apart in the BPO industry.