Team Lead – BPO (Healthcare account) Jobs at Neolytix in Alabang, Metro Manila
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Neolytix is thrilled to announce job openings for the position of Team Lead - BPO (Healthcare account) in the Alabang area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Neolytix, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Neolytix.
Job Information
| Company: | Neolytix |
| Position: | Team Lead - BPO (Healthcare account) |
| Region: | Alabang - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 40.000 - PHP 60.000 per Month |
| Job Type: | Full-time |
Job Description
- Lead a team of Customer Service Professionals.
- Respond to clients on any process related queries and manage 1st level escalations.
- Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s.
- Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc.
- Develop processes to improve productivity and quality of the team.
- Participate in the new pilots projects & work towards proper transition of knowledge to team.
- Work with managers to resolve any personnel problems or conflicts that may arise in the team.
- In addition to administrative responsibilities, the Team leader may be expected to perform follow-up work as well depending upon the requirement.
- Identify trends within the portfolio to aid collections and improve the productivity.
- Work on site.
Job Type: Full-time
Pay: Php40,00.00 – Php60,00.00 per month
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- How much is your previous salary?
- How much is your expected salary?
- Are you amenable to work on a night shift schedule?
- Are you amenable to work onsite (Molino, Cavite)?
- Do you have at least 1 year of team leading experience (BPO – Healthcare)?
- Are you a Registered Nurse?
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Alabang |
| Google Map | Google Map |
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