Philippines Jobs

EMAIL & BACK OFFICE SUPPORT Jobs at Transec BPO Solutions, Inc. in Pasig, Metro Manila

Transec BPO Solutions, Inc. company logo
Published 9 months ago

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Welcome to our job portal, where Transec BPO Solutions, Inc. is offering exciting employment opportunities for the position of EMAIL & BACK OFFICE SUPPORT in the Pasig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Transec BPO Solutions, Inc., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Transec BPO Solutions, Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Transec BPO Solutions, Inc.
Position:EMAIL & BACK OFFICE SUPPORT
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Are you looking for a 100% non-voice account? Join our dynamic team now as an Email & Back Office Support.

JOB OBJECTIVE

Deliver exceptional customer support primarily through email and chat.

ESSENTIAL JOB FUNCTIONS

  • Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
  • Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
  • Oversee the dedicated voicemail for concierge to process its incoming requests.

SKILLS & QUALIFICATIONS

  • Bachelors/College Degree in any field; IT-related course is preferred.
  • Must have at least 1 year of experience in the BPO industry handling an international account.
  • Required experience in handling an account using chat and/or email channels.
  • Knowledge in HTML, CSS, and Photoshop is a huge plus.
  • Must have good writing and speaking skills in English.
  • Willing to work night shifts.

Job Type: Full-time

Benefits:

  • Employee discount
  • Health insurance
  • Life insurance

Schedule:

  • 8-hour shift

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Pasig
Full Address 31st Floor, Transec BPO, One Corporate Center, 3103, 1600 Meralco Ave, Ortigas Center, Pasig, 1600 Metro Manila, Philippines
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Company Information

Transec BPO Solutions, Inc.

Transec BPO Solutions, Inc. is a leading business process outsourcing company based in the Philippines. With its headquarters in Manila, Transec provides a wide range of innovative and cost-effective solutions to help businesses streamline their operations and enhance their customer service. Specializing in customer support, data entry, virtual assistance, and other back-office services, Transec prides itself on offering high-quality services delivered by a dedicated team of skilled professionals. As a trusted partner, Transec is committed to delivering excellence and exceeding client expectations, making it a preferred choice for outsourcing solutions in the Philippines.