Philippines Jobs

Service Desk AnalystService Desk Analyst Jobs at Asurion in Taguig, Metro Manila

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Published 7 hours ago

Asurion is thrilled to announce job openings for the position of Service Desk AnalystService Desk Analyst in the Taguig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Asurion, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Asurion.

Job Information

Company:Asurion
Position:Service Desk AnalystService Desk Analyst
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Asurion is seeking a dedicated Service Desk Analyst 1 to deliver first-level support for end-user service requests and computing issues. This role will assist users from international offices, remote employees, and handle access to internal systems, as well as end-user devices.

The ideal candidate will work 24/7/365 to ensure end-user satisfaction, resolve incidents via phone and ticket portal, and collaborate with IT teams. Responsibilities include maintaining the knowledge base, improving process efficiencies, and staying updated on IT operations.

If you thrive in a fast-paced environment and are passionate about IT support, we encourage you to apply!

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
Full Address Philippines, Metro Manila, Taguig, 17/F Accralaw Tower Asurion Hong Kong Limited - ROHQ
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Company Information

Asurion

Asurion is a prominent insurance company operating in the Philippines. With a strong presence in the market, Asurion offers a wide range of insurance services to protect individuals and businesses against various risks. Backed by a team of experienced professionals, Asurion strives to provide comprehensive and reliable coverage to its clients. Whether it’s safeguarding personal belongings or ensuring the continuity of business operations, Asurion is committed to delivering top-notch insurance solutions that meet the diverse needs of its customers in the Philippines.