Customer Service Associate (Healthcare Account) Jobs at South BPO in Santa Rosa City, Laguna
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South BPO is currently seeking applicants for the position of Customer Service Associate (Healthcare Account) in the Santa Rosa City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
South BPO operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | South BPO |
| Position: | Customer Service Associate (Healthcare Account) |
| Region: | Laguna, Santa Rosa City - Laguna |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
We are looking for a customer service representative to manage customer queries and complaints. You will be responsible for processing orders, modifications, and escalating complaints across various communication channels. It is crucial to remain calm and empathetic when dealing with frustrated customers. Previous experience in computer operations is required.
Responsibilities:
- Maintain a positive, empathetic, and professional attitude towards customers.
- Respond promptly to customer inquiries.
- Communicate with customers through multiple channels.
- Acknowledge and resolve customer complaints.
- Have a thorough knowledge of our products to answer customer questions.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Coordinate and communicate with colleagues as necessary.
- Provide feedback on the efficiency of the customer service process.
Job Type: Full-time
Salary: PHP 18,00.00 – PHP 27,00.00 per month
Benefits:
- Additional leave
- Company events
- Free parking
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th-month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Laguna |
| City | Santa Rosa City |
| Full Address | South Source Call Center Services, Block 3 Lot 16 and 17 Bristolbay Street, Brgy Sinalhan, Santa Rosa, 4026 Laguna, Philippines |
| Google Map | Google Map |
Job Application Information
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