Philippines Jobs

Email and Chat Support Representative Jobs at SapientBPO – Roosevelt in Alabang, Metro Manila

SapientBPO - Roosevelt company logo
Published 9 months ago

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Company SapientBPO - Roosevelt is offering job opportunities for the position of Email and Chat Support Representative in the Alabang area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

SapientBPO - Roosevelt operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:SapientBPO – Roosevelt
Position:Email and Chat Support Representative
Region:Alabang - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

In Sapient, we exert the highest effort to provide the best work experience. Grab your opportunity to join our great team and enjoy a work-life balance. Here’s what we can offer:

  • 3 Dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • Competitively priced earnings packages

Qualifications:

  1. Candidates must be at least 18 years of age
  2. Must possess a Bachelor’s Degree in any field or have reached at least 2nd year in College with no back subjects
  3. High School Graduates are accepted
  4. Candidates need to be conversant in the English language

Job Responsibility:

  • Respond to call questions and complaints using usual scripts and procedures
  • Gather information, research/respond to queries, and log customer calls
  • Communicate relevant alternatives for completion in a timely fashion
  • Inform clients about expert services to choose from and determine customer requirements
  • Provide purposeful instruction, teaching, and help to lower-level employees
  • Provide guidance, instruction, and troubleshooting support to lower-level employees

Job Type: Full-time

Salary: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift

Supplemental pay types:

  • 13th-month salary
  • Quarterly bonus

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Alabang
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

SapientBPO – Roosevelt

SapientBPO – Roosevelt is a leading business process outsourcing (BPO) company located in the Philippines. With a strong track record and a commitment to excellence, SapientBPO – Roosevelt provides a wide range of outsourcing services to global clients. From customer service and technical support to data entry and back-office operations, their skilled workforce ensures efficient and cost-effective solutions. With state-of-the-art technology and a focus on quality, SapientBPO – Roosevelt is dedicated to helping businesses optimize their operations and achieve sustainable growth.