Contact Center Analyst (Dutch Chat) Jobs at ING in Manila
ING is currently accepting applications for the position of Contact Center Analyst (Dutch Chat) in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
ING operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | ING |
| Position: | Contact Center Analyst (Dutch Chat) |
| Region: | Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
As a Contact Center Professional at ING, you will engage with clients through live chat, assisting them with their daily banking inquiries such as payments, cards, and online banking. You will primarily communicate in Dutch and English, utilizing translation tools for Dutch chats. Your main goal is to deliver excellent and efficient service by identifying client needs and providing necessary support.
Your responsibilities include:
- Exploring solutions for unique client queries.
- Managing client requests and complaint resolutions.
- Contributing to initiatives to enhance customer satisfaction.
- Being proactive and taking initiative.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Region | Manila |
| Full Address | ING Bank N.V. Philippines |
| Google Map | Google Map |
Job Application Information
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