Philippines Jobs

BPO Real Time Analyst Jobs at RSD Human Resource Management Consultancy in Pasay, Metro Manila

RSD Human Resource Management Consultancy company logo
Published 7 hours ago

Welcome to our job portal, where RSD Human Resource Management Consultancy is offering exciting employment opportunities for the position of BPO Real Time Analyst in the Pasay area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with RSD Human Resource Management Consultancy, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with RSD Human Resource Management Consultancy. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:RSD Human Resource Management Consultancy
Position:BPO Real Time Analyst
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Salary:PHP 34.000 - per Month
Job Type:Full-time

Job Description

We are RSD Human Resource Management Consultancy, seeking a detail-oriented and proactive Real Time Analyst to join our call center operations team. This full-time position is critical for monitoring and optimizing performance by ensuring real-time adherence to schedules.

Responsibilities include:

  • Monitoring call volume and agent schedules.
  • Making immediate staffing adjustments.
  • Coordinating with Team Leaders and Operations Managers.
  • Providing updates on performance metrics.
  • Participating in daily meetings and recommending process improvements.

Pay: Up to Php34,00.00 per month. Benefits: Paid training, flextime schedule, and 13th month salary.

Experience: 1+ year in scheduling tools like eWFM and 1 year as a Real Time Analyst.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasay
Full Address RSD Human Resource Management Consultancy, Amityville Subdivision, Unit 3 2nd Floor, R&J Building B9 L6&8, Mayon Avenue, Rodriguez, 1860, Philippines
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Company Information

RSD Human Resource Management Consultancy

RSD Human Resource Management Consultancy is a leading firm based in the Philippines, specializing in providing top-notch HR solutions to businesses of all sizes. With a team of skilled professionals, they offer services such as recruitment, training, and HR consulting to help organizations optimize their human capital. RSD has a strong reputation for delivering customized and efficient HR solutions that align with their clients’ goals and values, making them a trusted partner in the industry.