Customer Care Coordinator Jobs at Premier Outsource Partners Inc. in Clark Freeport Zone, Central Luzon
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Premier Outsource Partners Inc. is currently seeking applicants for the position of Customer Care Coordinator in the Clark Freeport Zone area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Premier Outsource Partners Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Premier Outsource Partners Inc. |
| Position: | Customer Care Coordinator |
| Region: | Central Luzon, Clark Freeport Zone - Central Luzon |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
It’s time to elevate your career to the next level. Be one of our Customer Care Coordinators and join our highly professional Australian-based team. Send in your CVs now.
Duties and Responsibilities:
- Call leads within 24 hours of appointment being booked
- Phone qualification on “Fixed On X” full arch implant surgery leads
- a. Understand the challenges patients are dealing with, and the reason causing them to reach out to us
- b. How they propose to pay for the treatment
- c. If they are applying for finance, get enough information to complete a risk assessment when application for finance is lodged* (this will be implemented when we put our finance stream in place)
- d. Other information they’d like us to know
- Prepare a summary report and email it to the practice ahead of the initial consultation
- Confirm the consultation details
- a. Date
- b. Time
- c. Location
- Email a welcome pack to each person with important information
- Perform other administrative tasks that may be assigned by the client
Skills & Experience:
- Bachelor’s Degree Holder
- Preferably with 2 years’ experience in handling Healthcare Accounts
- Experienced in appointment setting
- Great attention to detail & accurate recording
- Excellent written and verbal English communication skills
- Demonstrated ability to multitask, prioritize, and meet deadlines
- Ability to identify problems and take corrective actions
- Willing and able to work on-site
Premier Benefits:
- Work-life balance
- Free barista-style coffee
- Unlimited snacks and drinks
- 2-to-3-week paid Christmas Holiday Break
- Medical and Dental Insurance upon regularization
- Leave credits convertible to cash at the end of the year
- An opportunity to travel to Australia and meet your clients
- Fun and amazing team
- Career growth and development
Apply now at www.premieroutsourcing.com.au/careers or send your application via email to [email protected]
Job Type: Full-time
Schedule:
- 8-hour shift
- Day shift
- Flextime
Experience:
- Administrative: 2 years (Required)
- Customer service: 2 years (Required)
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Central Luzon |
| City | Clark Freeport Zone |
| Full Address | Premier Outsourcing, Pavilion 07 Berthaphil Clark Center Jose Abad Santos Avenue, Zone, Clark Freeport, Angeles, 2009 Pampanga, Philippines |
| Google Map | Google Map |
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