Workforce Management Supervisor Jobs at QBE in Manila, Metro Manila
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QBE is currently seeking applicants for the position of Workforce Management Supervisor in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
QBE operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | QBE |
| Position: | Workforce Management Supervisor |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
As a Workforce Management Supervisor, you will be responsible for overseeing and optimizing the productivity of our workforce. Your primary role will be to ensure that our team is efficiently staffed, schedules are effectively managed, and operational goals are met.
You will play a crucial role in forecasting staffing needs, ensuring that the right number of agents are available to handle customer demand. Additionally, you will be in charge of scheduling shifts, monitoring attendance, and managing time-off requests to maintain a balanced workload.
As part of your responsibilities, you will analyze historical data and current trends to create accurate forecasts and staffing plans. By doing so, you will help the company align resources with customer needs, optimizing customer satisfaction and operational efficiency.
To excel in this role, you should possess excellent organizational, analytical, and problem-solving skills. You should also have a deep understanding of workforce management software and be able to utilize it effectively to streamline processes and track performance metrics.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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