eCommerce Customer Service Jobs at Omirank in Davao City, Davao del Sur
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Omirank is currently accepting applications for the position of eCommerce Customer Service in the Davao City area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Omirank operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Omirank |
| Position: | eCommerce Customer Service |
| Region: | Davao City - Davao del Sur, Davao del Sur |
| Education: | Confidential |
| Salary: | PHP 20.000 - PHP 25.000 per Month |
| Job Type: | Full-time |
Job Description
Are you passionate about providing exceptional customer service? Do you have a strong understanding of eCommerce platforms and online sales processes? We are currently seeking a highly motivated individual to join our team as an eCommerce Customer Service representative.
In this role, you will be responsible for addressing customer inquiries, resolving complaints, and ensuring a positive shopping experience for our online customers. You will assist customers with order processing, product inquiries, and navigation through our website. Excellent communication skills and a customer-centric mindset are essential for success in this position.
Responsibilities:
- Respond to customer inquiries and provide support via email, chat, and phone.
- Process orders, returns, and exchanges in a timely manner.
- Provide product information and resolve customer complaints.
- Collaborate with internal teams to troubleshoot and resolve customer issues.
- Maintain accurate customer records and logs of customer interactions.
Requirements:
- Prior experience in a customer service role, preferably in an eCommerce or online retail setting.
- Strong communication skills, both written and verbal.
- Familiarity with eCommerce platforms and online shopping processes.
- Ability to multitask and work well under pressure.
- Detail-oriented with excellent problem-solving skills.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Davao del Sur |
| City | Davao City |
| Full Address | Osomnimedia, 4th Floor KS Building, Santa Ana Avenue, Davao City, 8000 Davao del Sur, Philippines |
| Google Map | Google Map |
Job Application Information
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