CSR for Beauty Products Jobs at Aspire Global Solutions Incorporation in Pasig, Metro Manila

Aspire Global Solutions Incorporation is currently accepting applications for the position of CSR for Beauty Products in the Pasig area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Aspire Global Solutions Incorporation operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

As a Customer Service Representative for Bath and Body Works, you will play a crucial role in delivering exceptional customer experiences. You will serve as a point of contact for customers, addressing inquiries, resolving issues, and ensuring overall customer satisfaction.

This position requires a passion for the Bath and Body Works brand, excellent communication skills, and a commitment to providing top-notch service.

Responsibilities:

Customer Interaction:

• Handle incoming customer inquiries via phone, email, and chat in a professional and friendly manner.
• Provide accurate information about Bath and Body Works products, promotions, and policies.
• Assist customers with order placement, tracking, and returns.

Issue Resolution:

• Address and resolve customer concerns or complaints promptly and effectively.
• Collaborate with other departments to ensure timely resolution of customer issues.
• Escalate complex issues to the appropriate channels when necessary.

Product Knowledge:

• Stay informed about Bath and Body Works products, including ingredients, usage, and benefits.
• Continuously update knowledge of current promotions, new releases, and company policies.

Order Processing:

• Process customer orders, payments, and returns accurately and efficiently.
• Collaborate with the fulfillment team to ensure on-time delivery of customer orders.

Communication:

• Communicate effectively with customers and internal teams to convey information clearly.
• Provide feedback to management regarding common customer issues and suggestions for improvement.

Customer Engagement:

• Proactively engage with customers to gather feedback and assess overall satisfaction.
• Promote loyalty programs, special offers, and new product launches to enhance customer engagement.

Job Type:

Full-time

Salary:

Php18,00.00 – Php30,00.00 per month

Benefits:

• Health insurance
• Life insurance

Schedule:

• 8-hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

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