Philippines Jobs

Customer Service Representative Jobs at Probe CX in Taguig, Metro Manila

Probe CX company logo
Published 1 day ago

Welcome to our job portal, where Probe CX is offering exciting employment opportunities for the position of Customer Service Representative in the Taguig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Probe CX, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Probe CX. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Probe CX
Position:Customer Service Representative
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Join our team at Probe CX as a Customer Service Representative, where you’ll interact with mobile customers through voice or live chat. Your main responsibilities include providing accurate information about plans, assisting with service activation or cancellation, helping to set up or update accounts, and addressing troubleshooting and billing concerns.

You will record customer inquiries, ensure timely issue resolution, and escalate unresolved complaints to the relevant departments. Additionally, you will promote self-service options, cross-sell other amaysim products, and uphold company policies while delivering an outstanding customer experience.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Taguig
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Job Application Information

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Company Information

Probe CX

Probe CX is a leading customer experience company based in the Philippines. With a team of dedicated professionals and advanced technological solutions, they specialize in providing exceptional and personalized customer service. From customer support to customer engagement, Probe CX helps businesses build stronger relationships with their clients. Their innovative approach focuses on understanding customer needs and delivering tailored solutions that exceed expectations. With a commitment to excellence and a deep understanding of the local market, Probe CX is driving a transformation in customer experience in the Philippines.