Philippines Jobs

BPO Team Leader | Davao Jobs at Flatworld Solutions (Philippines), Inc. in Davao City, Davao del Sur

Flatworld Solutions (Philippines), Inc. company logo
Published 11 months ago

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Welcome to our job portal, where Flatworld Solutions (Philippines), Inc. is offering exciting employment opportunities for the position of BPO Team Leader | Davao in the Davao City area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Flatworld Solutions (Philippines), Inc., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Flatworld Solutions (Philippines), Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Flatworld Solutions (Philippines), Inc.
Position:BPO Team Leader | Davao
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Flatworld Philippines is a Great Place to Work-Certified company committed to the vision of building a diverse and inclusive workplace culture where our employees can thrive. We are looking for passionate, talented, and innovative individuals to join our Human Resources Team. Being part of the Team, you will play a pivotal role in the success and growth of our employees throughout their journey with the organization.

Job Description:

  • Ensure monitoring of agent performance, strength, and weaknesses in call handling.
  • Develop team members to achieve goals.
  • Handle escalated customer calls.
  • Contribute to the overall effort of the team by improving the overall performance scores of team members.
  • Monitor/work on tasks assigned by immediate supervisor or as mandated by the client.
  • Adapt to change and work in a fast-paced environment at the highest level of quality.
  • Solve problems and implement solutions.
  • Closely work with other Team Leaders in day-to-day operations.
  • Preparation of a report as mandated by immediate supervisor and/or the client.

Qualifications:

  • Bachelor’s Degree preferred but not required.
  • At least 1 year supervisory experience handling inbound/outbound campaigns.
  • Willing to work onsite in Davao City.

Interested candidates are requested to send their updated CV or may walk-in at Flatworld Solutions Philippines Inc. KSS Building, Buhangin Road Corner Olive Street, Davao City 800, Philippines. Recruitment opens from 9am-7pm; Mondays to Fridays.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Davao del Sur
City Davao City
Full Address Flatworld Solutions - Buhangin Branch, Cabantian Buhangin-Cabantian-Indangan Rd, Buhangin, Davao City, Davao del Sur, Philippines
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Company Information

Flatworld Solutions (Philippines), Inc.

Flatworld Solutions (Philippines), Inc. is a leading global provider of outsourcing services, located in the Philippines. With a commitment to delivering high-quality and cost-effective solutions, Flatworld Solutions offers a wide range of services including data entry, customer support, virtual assistance, software development, and more. Leveraging the talent and expertise of its skilled workforce, the company works with various industries across the globe to help them achieve operational excellence and improved business outcomes. Flatworld Solutions (Philippines), Inc. is dedicated to driving innovation and delivering exceptional value to its clients.