Agent, Online Gaming Customer Support Jobs at Solaire Resort and Casino in Parañaque, Metro Manila
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Solaire Resort and Casino is thrilled to announce job openings for the position of Agent, Online Gaming Customer Support in the Parañaque area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Solaire Resort and Casino, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Solaire Resort and Casino.
Job Information
| Company: | Solaire Resort and Casino |
| Position: | Agent, Online Gaming Customer Support |
| Region: | Metro Manila, Parañaque - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 15.000 - PHP 21.000 per Month |
| Job Type: | Full-time |
Job Description
POSITION SUMMARY
Interact with customers directly to answer questions, resolve issues, document common issues with internal teams (act as the customers’ voice internally), and improve brand credibility by providing the highest quality service.
DUTIES AND RESPONSIBILITIES
- Communicate with patrons via email, chat, and phone.
- Resolve customers’ issues in a timely manner.
- Escalate matters that cannot be resolved to the relevant department.
- Monitor the website and report recurring questions to the relevant department, be it marketing or technical.
Job Type: Full-time
Salary: Php15,00.00 – Php21,00.00 per month
Benefits:
- Additional leave
- Free parking
- Gym membership
- Health insurance
- Life insurance
- On-site parking
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 10-hour shift
- Rotational shift
- Shift system
Supplemental pay types:
- 13th-month salary
Education:
- Bachelor’s (Preferred)
Experience:
- Customer Support Representative: 1 year (Required)
Language:
- English (Required)
Ability to Commute:
- Parañaque City (Required)
Ability to Relocate:
- Parañaque City: Relocate before starting work (Required)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Parañaque |
| Full Address | Solaire Resort, Entertainment City, 1 Aseana Ave, Tambo, Parañaque, 1701 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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