Customer Service Respresentative Jobs at Monroe Consulting Phils., Inc. in Pasig, Metro Manila
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Monroe Consulting Phils., Inc. is currently accepting applications for the position of Customer Service Respresentative in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Monroe Consulting Phils., Inc. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Monroe Consulting Phils., Inc. |
| Position: | Customer Service Respresentative |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Executive Search Firm Monroe Consulting Group is currently recruiting for a Customer Service Agent position on behalf of a leading Australian Entertainment Company with a legal entity in the Philippines. As a Customer Service Agent, you will be responsible for managing the Australian account and directly reporting to the Customer Contact Centre Manager. The work setup is from 1pm to 9pm, Tuesdays to Saturdays, located in Pasig City.
Key Responsibilities:
- Answering high-volume inbound customer enquiries and bookings, ensuring a high level of customer service is upheld.
- Upselling client’s packages and products that will appeal to the customers.
- Handling inbound customer enquiries and bookings through a combination of phone, email, and Live-Chat.
- Assisting bookings for different activities like standard games, group, and corporate bookings.
- Assisting with client-related application enquiries.
- Providing assistance with general questions such as pricing, package inclusions, directions to venues, and feedback.
- Processing refunds for guests.
Qualifications:
- Minimum 1-2 years of experience in customer service or sales.
- Excellent English verbal and written communication skills.
- Conversational with high and vibrant energy.
- Amenable to work on-site from Tuesdays to Saturdays, 1pm to 9pm, in Pasig City.
- An attractive compensation package awaits successful candidates.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | Monroe Consulting Group Philippines - Recruitment and Headhunting, High Street South Corporate Plaza Tower 1, Unit 906 -908 Corner of 9th Avenue and, 26th St, Manila, 1634 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
