Email/Chat Support Agents | Local/Tagalog Account Jobs at SapientBPO Antipolo in Caloocan, Metro Manila
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Company SapientBPO Antipolo is offering job opportunities for the position of Email/Chat Support Agents | Local/Tagalog Account in the Caloocan area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
SapientBPO Antipolo operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | SapientBPO Antipolo |
| Position: | Email/Chat Support Agents | Local/Tagalog Account |
| Region: | Caloocan - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
In SapientBPO Antipolo, we are dedicated to providing exceptional service. Join our great team today and seize this opportunity for personal and professional growth. We prioritize work-life balance and offer the following benefits:
- ✔ 3 Dependents can be enrolled in our HMO after 3 months
- ✔ 13th Month Pay
- ✔ Departmental Awards
- ✔ Paid leaves 1SL/1VL per month can accumulate if unused
- ✔ Attendance Bonus
- ✔ 10%-15% DISCOUNT on Partner Gyms
- ✔ Competitively priced earnings packages
Qualifications for the job:
- a. Candidate must be at least 18 years of age
- b. Must possess a Bachelor’s Degree in any field or reached at least 2nd year in College with no back subjects
- c. High School Graduates are accepted
- d. Candidates need to be conversant in the English language
Job Responsibility:
- May carry out one or more of the following: Responds to call questions and complaints using usual scripts and procedures.
- Gathers information, researches/resolves queries and logs customer calls.
- Communicates relevant alternatives for completion in a timely fashion.
- Informs clients about expert services to choose from and determines customer requirements.
- Provides purposeful instruction, teaching, and help to lower-level employees.
- Provides guidance, instruction, and troubleshooting support to lower-level employees.
Job Types: Full-time, Fresh graduate
Salary: Php17,00.00 – Php26,00.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Free parking
- Gym membership
- Opportunities for promotion
- Paid training
Schedule:
- Flextime
- Monday to Friday
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Education:
- Senior High School (Preferred)
Experience:
- Customer Support Representative: 1 year (Preferred)
Language:
- English (Preferred)
Ability to Commute:
- Manila (Required)
Ability to Relocate:
- Manila: Relocate before starting work (Required)
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Caloocan |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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