Philippines Jobs

Contact Center Transformation Executive Jobs at Accenture in Taguig, Metro Manila

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Published 13 hours ago

Accenture is currently seeking applicants for the position of Contact Center Transformation Executive in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Accenture operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Accenture
Position:Contact Center Transformation Executive
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a highly skilled Contact Center Transformation Executive to enhance our customer service operations. This role requires a strategic thinker dedicated to improving customer experiences and operational efficiency.

The ideal candidate will spearhead initiatives that transform our contact center by leveraging cutting-edge technologies and methodologies. You will work in collaboration with cross-functional teams to implement innovative solutions that address customer needs effectively.

Key responsibilities include analyzing current processes, recommending enhancements, and ensuring the successful execution of transformation projects. Strong leadership and exceptional communication skills are crucial for success in this position.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company address

Province Metro Manila
City Taguig
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Job Application Information

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Company Information

Accenture

Accenture, a renowned global technology and consulting firm, has a strong presence in the Philippines. With a skilled workforce and state-of-the-art infrastructure, Accenture operates multiple delivery centers across the country. The company offers a wide range of services, including strategy, operations, technology, and digital solutions, to clients from various industries. Accenture’s commitment to innovation and its extensive expertise have made it a trusted partner for businesses seeking transformation and growth. With its focus on delivering high-quality services and driving positive change, Accenture continues to contribute to the growth of the Philippines’ IT and consulting industry.