Philippines Jobs

Business Process Excellence Manager Jobs at TELUS International Philippines in Makati, Metro Manila

TELUS International Philippines company logo
Published 9 months ago

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TELUS International Philippines is currently accepting applications for the position of Business Process Excellence Manager in the Makati area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

TELUS International Philippines operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:TELUS International Philippines
Position:Business Process Excellence Manager
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

Certification Needed: Lean Six Sigma Trained Black Belt / Black Belt / Master Black Belt Certified.

Description: The Business Process Excellence Manager is responsible for end-to-end site implementation of LSS framework and leadership, as well as developing training and mentoring programs in Process Excellence methodologies. The leader is expected to align and grow the global strategy of enabling team members to identify root causes and execute process improvements to deliver value for the organization and clients.

Key Responsibilities:

  • Lead and develop a team of LSS professionals to achieve performance goals in project implementation and benefits
  • Be the site leader for LSS strategy and framework deployment
  • Lead and implement global LSS strategies
  • Support the Global BPE leader in consulting and company-wide projects

Required skills + qualities (technical):

  • Lean Six Sigma Green Belt, with at least 3 GB projects completed. Black Belt Certification is an asset.
  • Mastery of project management methodology
  • Leadership and mentoring of other successful projects
  • Advanced Analytical and Quantitative skills
  • Advanced Management of call center (strategy, objectives, corporate decisions)
  • Advanced MS Excel, Powerpoint, Word skills
  • At least 3 years of experience in management, development, and deployment of LSS framework and programs in a multinational company

Job Type: Full-time

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise

Schedule:

  • 8-hour shift
  • Shift system

Supplemental pay types:

  • 13th-month salary

Application Question(s):

  • How much is your expected salary?
  • Do you have a certification for Lean Six Sigma Black Belt / Master Black Belt?

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
Full Address TELUS International Philippines - McKinley Exchange, Epifanio de los Santos Avenue corner McKinley Road, San Lorenzo, Makati, 1200 Metro Manila, Philippines
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Company Information

TELUS International Philippines

TELUS International Philippines is a leading provider of business process outsourcing (BPO) solutions in the Philippines. With a strong commitment to delivering exceptional customer experiences, TELUS International Philippines helps global companies connect with their customers through various channels, including voice, chat, email, and social media. The company’s state-of-the-art facilities, highly skilled workforce, and innovative technology enable them to deliver flexible and customized solutions across industries such as telecommunications, healthcare, finance, and more. TELUS International Philippines is dedicated to creating a positive impact in the communities where they operate through their corporate social responsibility initiatives.