Philippines Jobs

Tier 1 Support Agent Jobs at Wing Tel Inc in Manila, Manila

Wing Tel Inc company logo
Published 5 months ago

Wing Tel Inc is currently accepting applications for the position of Tier 1 Support Agent in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Wing Tel Inc operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Wing Tel Inc
Position:Tier 1 Support Agent
Region:Manila, Manila - Manila
Education:Confidential
Job Type:Full-time

Job Description

Wing Tel Inc is actively seeking a Tier 1 Support Agent to enhance our growing customer support team. In this essential role, you will deliver personalized assistance to users transitioning to our internet service. Your responsibilities will include addressing inquiries through phone and chat, demonstrating empathy, and collaborating with various departments to ensure a seamless customer experience.

Qualifications include a minimum of 2 years of customer service experience, excellent English communication skills, and familiarity with support platforms such as Zendesk and Intercom. Additionally, candidates must have a reliable computer and a stable internet connection.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Application Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company address

Province Manila
City Manila
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Job Application Information

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Company Information

Wing Tel Inc

Wing Tel Inc is a renowned telecommunications company based in the Philippines. With a focus on providing cutting-edge communication solutions, Wing Tel Inc has established itself as a leader in the industry. Their services range from mobile phone plans to high-speed internet connections, catering to both individual and corporate clients. With a strong commitment to innovation and customer satisfaction, Wing Tel Inc continues to set new standards in the telecom sector in the Philippines, solidifying its position as a preferred choice for reliable and efficient communication services.