Customer Support Manager (Remote) Jobs at RAKT in Manila, Metro Manila
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RAKT is currently seeking applicants for the position of Customer Support Manager (Remote) in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
RAKT operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | RAKT |
| Position: | Customer Support Manager (Remote) |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 22.000 - PHP 33.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly motivated and experienced Customer Support Manager to join our dynamic team. As a Customer Support Manager, you will be responsible for overseeing and managing our remote customer support team, ensuring excellent service delivery to our valued clients.
Key responsibilities include:
- Managing a team of remote customer support representatives.
- Providing training and guidance to the team to improve overall customer satisfaction.
- Monitoring and analyzing customer support metrics to identify areas for improvement.
- Developing and implementing strategies to enhance customer support processes and procedures.
- Resolving escalated customer issues in a timely and professional manner.
The ideal candidate should have a strong background in customer support management, excellent communication skills, and the ability to work efficiently in a remote environment. We are looking for someone who can effectively lead a team and ensure exceptional customer service at all times.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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