Philippines Jobs

Service Desk Manager Jobs at Optum in Alabang, Metro Manila

Optum company logo
Published 4 months ago

Optum is currently accepting applications for the position of Service Desk Manager in the Alabang area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Optum operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Optum
Position:Service Desk Manager
Region:Alabang - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are looking for a committed and seasoned Service Desk Manager to guide our support team. The ideal candidate will be responsible for overseeing service desk operations, ensuring exceptional customer service, and enhancing service delivery processes.

Key responsibilities include managing daily operations, evaluating team performance, and developing training initiatives for staff. The successful candidate will also design strategies to improve user experiences and efficiently resolve technical issues.

Strong leadership qualities, outstanding communication skills, and a comprehensive understanding of IT service management best practices are crucial for this position. Candidates must possess prior experience in a similar role.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Alabang
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Job Application Information

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Company Information

Optum

Optum is a leading health services and innovation company that operates in the Philippines. With a mission to help people live healthier lives and make the healthcare system work better for everyone, Optum provides a broad range of technology-enabled health services. Their solutions include health information technology, analytics, population health management, healthcare operations, and pharmacy care services. Optum is committed to improving healthcare outcomes, increasing access to quality care, and reducing costs for individuals, providers, employers, and health plans in the Philippines.