Philippines Jobs

Customer Support Manager (Remote) Jobs at RAKT in Angeles, Pampanga

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Published 11 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

RAKT is currently accepting applications for the position of Customer Support Manager (Remote) in the Angeles area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

RAKT operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:RAKT
Position:Customer Support Manager (Remote)
Region:Angeles - Pampanga, Pampanga
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and experienced Customer Support Manager to join our team. As a Customer Support Manager, you will be responsible for overseeing our customer support operations and ensuring the highest level of customer satisfaction.

Your main tasks will include managing a team of customer support representatives, supervising their daily activities, and ensuring all incoming queries and issues are resolved in a timely and efficient manner. You will also be responsible for training and mentoring new team members, monitoring performance metrics, and implementing process improvements to enhance the overall customer support experience.

To succeed in this role, you should have excellent communication and leadership skills, as well as a strong customer-focused mindset. Previous experience in a similar role and a deep understanding of customer support best practices are essential.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Pampanga
City Angeles
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Job Application Information

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Company Information

RAKT

RAKT is a dynamic and innovative company based in the Philippines. With a strong commitment to excellence, RAKT has emerged as a leader in various industries. From technology solutions to creative marketing strategies, RAKT provides cutting-edge services tailored to meet the ever-changing needs of their clients. With a dedicated team of professionals, RAKT continues to deliver exceptional results, driving growth and success for businesses across the Philippines. Through their unwavering dedication, RAKT is transforming industries and making a lasting impact in the business landscape of the country.