Service Desk Manager Jobs at Cambridge University Press & Assessment in Manila, Metro Manila
Company Cambridge University Press & Assessment is offering job opportunities for the position of Service Desk Manager in the Manila area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Cambridge University Press & Assessment operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Cambridge University Press & Assessment |
| Position: | Service Desk Manager |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are looking for a committed and experienced Service Desk Manager to lead our IT support operations. The successful candidate will manage a team of support personnel, ensuring efficient service delivery and maintaining high levels of customer satisfaction.
Key responsibilities entail developing support strategies, monitoring performance metrics, and implementing best practices to elevate service quality. The Service Desk Manager will collaborate with various departments to understand their IT requirements and facilitate effective communication.
Candidates should possess strong leadership skills, exceptional communication abilities, and a robust background in IT service management. Relevant certifications, such as ITIL, are highly desirable.
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Application Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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