Philippines Jobs

Customer Service Representative Jobs at Probe CX in Taguig, Taguig

Probe CX company logo
Published 2 months ago

Probe CX is currently seeking applicants for the position of Customer Service Representative in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Probe CX operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Probe CX
Position:Customer Service Representative
Region:Taguig -, Taguig - Taguig
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Probe CX is seeking a dedicated Customer Service Representative to enhance our team. In this position, you will engage with mobile customers via voice and live chat, delivering precise information about our services. Your role will involve assisting with activations, cancellations, and account updates.

Your primary responsibilities will include addressing troubleshooting and billing inquiries, accurately recording customer requests, and ensuring a smooth resolution process. You will also promote self-service options and cross-sell additional products to enrich the customer experience.

Excellence in customer service and adherence to company policies and schedules are essential. If you are passionate about customer care and possess strong problem-solving skills, we encourage you to apply!

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Application Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company address

Province Taguig
City Taguig
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Job Application Information

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Company Information

Probe CX

Probe CX is a leading customer experience company based in the Philippines. With a team of dedicated professionals and advanced technological solutions, they specialize in providing exceptional and personalized customer service. From customer support to customer engagement, Probe CX helps businesses build stronger relationships with their clients. Their innovative approach focuses on understanding customer needs and delivering tailored solutions that exceed expectations. With a commitment to excellence and a deep understanding of the local market, Probe CX is driving a transformation in customer experience in the Philippines.